Shipping Information

FREE DELIVERY

We offer FREE delivery to UK addresses for orders over £50 (Standard Delivery)

We offer FREE NEXT DAY delivery to UK addresses for orders over £70 (order needs to be placed by 1pm to guarantee Next Day Delivery)

SAME DAY DISPATCH

All orders placed before 1pm Monday-Friday go out SAME DAY wherever possible. (we do not ship on bank holidays or weekends)

COLLECTION SERVICE

You can also opt to collect your order from our warehouse here in Surrey, our opening times for collection are 8:30am to 4:00pm Monday to Friday and 10:00am - 12:00am on Saturdays (excluding Bank Holidays).

Choose the 'Collect' option when checking out

Collections are strictly by appointment only and must be arranged by emailing us at info@prettylittleps.com. Our address is:  Pretty Little Party Shop Ltd, Unit 6 Tanners Court, Brockham, Surrey, RH3 7NH

SAME DAY DELIVERY

If you wish to receive your order on the SAME DAY we are happy for you to arrange a courier to collect your order using our Collection Service above. Please ensure you let contact us to arrange a time for collection.

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DELIVERY TO UK

STANDARD DELIVERY  £3.99

You will receive your parcel within 3-5 working days*

EXPRESS DELIVERY  £4.99

Order before 1pm and your parcel will be dispatched on the day of order to arrive with you within 2-3 working days*

NEXT DAY DELIVERY £7.99

Order before 1pm and your parcel will be dispatched on the day of order to arrive with you by 7pm the next working day* (orders placed after 1pm on a Thursday will be dispatched on Fri and delivered the next working day being Monday, orders placed after 1pm Friday or over the weekend will be dispatched the next working day*) (this is a 'signed for' service). If you require your parcel by a specific time we offer a by 1pm and a by 10.30am service.

Other Options

We can cater for urgent orders that are required on Saturdays or Next Day before midday and Same Day. Please contact us directly if you need information regarding these services.

SAFE PLACE REQUEST

Customers can choose for parcels to be delivered to a 'safe place' i.e a shed, neighbour, porch etc. This 'safe place' is customers responsibility, we cannot be responsible for loss, theft or damage once items have been delivered.

 

*PLEASE NOTE

All orders placed before 1pm Monday-Friday go out SAME DAY we do not ship on bank holidays or weekends, courier delivery times are from 8am-8pm unless specified.

For orders placed after 1pm on a Friday your parcel will dispatched the following Monday. Orders placed on a bank holiday will dispatched the next working day.

Working days are Monday to Friday excluding weekends and bank holidays, there is no dispatch on the weekend unless requested. The above delivery schedule is for mainland UK addresses and should only be used as a guide, during busy periods or following a bank holiday delivery timescales may be longer. If you live in a remote area or the Highlands or Northern Ireland please allow at least one extra working day.

If a 'safe place' is requested it is the customers responsibility we cannot accept any responsibility for lost or missing parcels.

All shipping timeframes including international other than next day are approximate and should only be used as a guide. During busy periods please allow extra time to receive your order.

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SHIPPING QUERIES

If you have a query about an order you have not received in the timescale expected please call us on 01737668010, or email us at info@prettylittleps.com. Please notify us as soon as possible in the event of a delay to the selected service and we will investigate and try to resolve, unfortunately we cannot be accountable for delayed items.

SHIPPING RATES

European and Worldwide Shipping for Party Supplies - Pretty Little Party Shop

★ Reviews From Our Customers

Let customers speak for us

285 reviews
90%
(256)
3%
(8)
3%
(8)
2%
(6)
2%
(7)
Birthday party

my order arrived on time, the balloon were sensational!
Will come back!

They look very elegant

Time

These don't come assembled so allow yourself enough time for folding the foil into strips and attaching with bands. Looked lovely on the fireplace (not lit!)

Order enough

This only filled 2 numbers and two 16in orbs so definitely order more than you need and note it gets expensive!!! Do a design that allows you to use air and hang upside down and save helium for where you really need it.

Just what I needed

Guess what- it was perfect for a hen party! Top quality.