Shipping Information

FREE DELIVERY

We offer FREE delivery to UK addresses for orders over £50 (Standard Delivery)

We offer FREE NEXT DAY delivery to UK addresses for orders over £70 (order needs to be placed by 1pm to guarantee Next Day Delivery)

SAME DAY DISPATCH

All orders placed before 1pm Monday-Friday go out SAME DAY wherever possible. (we do not ship on bank holidays or weekends)

COLLECTION SERVICE

You can also opt to collect your order from our warehouse here in Surrey, our opening times for collection are 8:30am to 4:00pm Monday to Friday and 10:00am - 12:00am on Saturdays (excluding Bank Holidays).

Choose the 'Collect' option when checking out

Collections are strictly by appointment only and must be arranged by emailing us at info@prettylittleps.com. Our address is:  Pretty Little Party Shop Ltd, Unit 6 Tanners Court, Brockham, Surrey, RH3 7NH

SAME DAY DELIVERY

If you wish to receive your order on the SAME DAY we are happy for you to arrange a courier to collect your order using our Collection Service above. Please ensure you let contact us to arrange a time for collection.

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DELIVERY TO UK

STANDARD DELIVERY  £3.99

You will receive your parcel within 3-5 working days*

EXPRESS DELIVERY  £4.99

Order before 1pm and your parcel will be dispatched on the day of order to arrive with you within 2-3 working days*

NEXT DAY DELIVERY £7.99

Order before 1pm and your parcel will be dispatched on the day of order to arrive with you by 7pm the next working day* (orders placed after 1pm on a Thursday will be dispatched on Fri and delivered the next working day being Monday, orders placed after 1pm Friday or over the weekend will be dispatched the next working day*) (this is a 'signed for' service). If you require your parcel by a specific time we offer a by 1pm and a by 10.30am service.

Other Options

We can cater for urgent orders that are required on Saturdays or Next Day before midday and Same Day. Please contact us directly if you need information regarding these services.

SAFE PLACE REQUEST

Customers can choose for parcels to be delivered to a 'safe place' i.e a shed, neighbour, porch etc. This 'safe place' is customers responsibility, we cannot be responsible for loss, theft or damage once items have been delivered.

 

*PLEASE NOTE

All orders placed before 1pm Monday-Friday go out SAME DAY we do not ship on bank holidays or weekends, courier delivery times are from 8am-8pm unless specified.

For orders placed after 1pm on a Friday your parcel will dispatched the following Monday. Orders placed on a bank holiday will dispatched the next working day.

Working days are Monday to Friday excluding weekends and bank holidays, there is no dispatch on the weekend unless requested. The above delivery schedule is for mainland UK addresses and should only be used as a guide, during busy periods or following a bank holiday delivery timescales may be longer. If you live in a remote area or the Highlands or Northern Ireland please allow at least one extra working day.

If a 'safe place' is requested it is the customers responsibility we cannot accept any responsibility for lost or missing parcels.

All shipping timeframes including international other than next day are approximate and should only be used as a guide. During busy periods please allow extra time to receive your order.

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SHIPPING QUERIES

If you have a query about an order you have not received in the timescale expected please call us on 01737668010, or email us at info@prettylittleps.com. Please notify us as soon as possible in the event of a delay to the selected service and we will investigate and try to resolve, unfortunately we cannot be accountable for delayed items.

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INTERNATIONAL DELIVERY
We ship Worldwide! Shipping rates differ according to weight and location. Price given before checkout.

European Shipping Rates

 Price*

 Approx  Delivery  Time 
(working days)
Channel Islands (Jersey and Guernsey)
£9.99
4-6 days
Republic of Ireland, France, Monaco, Denmark, Germany, Netherlands, Belgium and Luxembourg
 
£11.99
 
4-6 days
Italy
£19.99
4-6 days
Austria, Czech Republic, Estonia, Finland, Hungary, Latvia, Lithuania, Norway, Poland, San Mario, Slovenia, Slovakia, Sweden and Switzerland
£21.99
5-7 days
Spain and Portugal
£22.99
5-7 days
Bulgaria, Romania Croatia and Turkey
£29.99
5-7 days
Greece, Azores, Balearic Islands, Madeira, Sardinia, & Sicily
£32.99
5-7 days
Canary Islands, Gibraltar, Malta and Vatican City State
£45.99
5-7 days

 

 

*For very large items we may weigh the item and advise of additional charges if necessary

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★ Reviews From Our Customers

Let customers speak for us

264 reviews
90%
(238)
3%
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(5)
Just what I wanted

This banner was really easy to assemble and looked great. Delivery was quick too

Excellent!

We ordered a bespoke balloon arch kit for our wedding ceremony and it was perfect! Easy to use and put together and fantastic quality. I will certainly be ordering with you again in the future.

Just what I was looking for!!

These acrylic pyramids come apart so you can fill them. I put silver, black and gold beads in mine. A bit tricky to place them together, but after a few tries I figured out a way. They are too light and I have doubts that it will stay in place using 4 regular size balloons. So I added a large washer inside for added weight. These turned out beautiful. A great addition to my table decorations.

Thank you for taking the time to review us. We are so glad that you loved these unusual weights, thank you for the idea to add a washer for weight - great tip! Your review is very much appreciated, every review helps us significantly in evaluating and tweaking our products and service. We hope that you enjoy a wonderful celebration. Best regards, Jo

Really lovely quality & came in a lovely box. Arrived within 2 days of purchasing them.

Excellent!

Wonderful balloon arch kit! An excellent range of really good quality balloons! The balloon arch kit lets you mix colours in both the larger and smaller sizes, which was perfect in creating a green and grey balloon arch for a baby shower. The instructions provided with the kit were very helpful especially given that I had never made a balloon arch before! This was exactly what I needed for the event, 100% would recommend!